Olivia Ampaw

Provide executive and operational support to private and business clients, managing priorities, administration, coordination, and client relationships. Manage client delivery, business development, and day-to-day operations of an independent professional services business.

Provided comprehensive 360° private and business support to a property entrepreneur, managing complex personal and family household affairs, business diaries, appointments, and priorities. Coordinated extensive UK and international travel arrangements, produced detailed itineraries and travel packs, and acted as primary liaison between advisors, contractors, interior designers, household staff, an

Managed scheduling, workload prioritisation, and operational resource allocation. Conducted structured performance reviews, coaching sessions, and follow-up action planning, and produced KPI reports, performance summaries, and operational insights to support business decisions.

Managed complex diary scheduling and meeting coordination for the CEO, coordinated domestic and international travel, and prepared board meeting documentation including agendas, presentations, reports, and minutes. Acted as key liaison between the CEO and internal and external stakeholders, and managed expenses, invoices, and financial administration.

Managed complex diaries, appointments, and project schedules, coordinated international travel arrangements and detailed travel packs, and managed communication with clients and suppliers across France, Germany, Switzerland, and Belgium. Maintained strong relationships with clients, contractors, and project stakeholders, and managed day-to-day operations of a busy family household.

Responded to customer enquiries via telephone and email, delivering a professional and customer-focused service. Resolved customer queries efficiently, achieving first-contact resolution wherever possible, and maintained accurate customer records within the Customer Management System.

Foundation Degree in Art and Design.

PGCE Further Education.

BA (HONS) Surface Design and Textiles.

Executive Assistant Certificate.