Olha Shatruk

Managed commercial vehicle registration and documentation cases, including titles, plates, renewals, and transfers. Coordinated client requests and maintained accurate electronic records and case status updates.

Supported No-Fault and Workers' Compensation billing workflows, including payment posting and EOB/EOR/ERA processing. Assisted with denial follow-up, arbitration documentation, and high-volume data entry while maintaining HIPAA compliance.

Completed training in ICD-10-CM and CPT fundamentals, insurance verification, and revenue cycle processes. Applied HIPAA requirements and medical documentation standards through billing and coding exercises.

Managed high-volume service operations, payment reconciliation, daily reporting, staff workflow, and issue resolution while maintaining accurate records.

Supervised sales operations, trained staff, and maintained accuracy in transactions, inventory, cash handling, and daily reporting.

Handled opening and closing procedures, cash reconciliation, daily records, and customer-service responsibilities with a high level of accountability.

Managed online sales, customer communication, orders, inventory, payments, and day-to-day business operations independently.

Managed client relationships, property transactions, documentation, negotiations, and follow-up throughout the sales process.

Oversaw daily business operations, purchasing, sales, inventory, financial records, and customer relationships.

Certified Billing and Coding Specialist (CBCS) certification, valid from March 2026 to March 2028.

Completed Phlebotomy Technician Program in 2026.

Completed training in medical billing and coding, including ICD-10-CM and CPT fundamentals, insurance verification, and revenue cycle processes.

Earned a Bookkeeping Certificate in 2024.

Master of Management degree from Yuriy Fedkovych Chernivtsi National University in 2010.

Bachelor of Economics degree from Yuriy Fedkovych Chernivtsi National University in 2009.