Olga Makola
@olgamakola
Customer-focused banking clerk with strong problem-solving and perseverance.
What I'm looking for
I am a customer-focused banking professional with experience as a junior customer service clerk/teller at Absa Bank. I combine formal training in financial management (NC N5 / NQF Level 6) with validated assessments that highlight strong problem-solving ability and exceptional grit.
I solve functional problems by finding key rules, adapting to change, and weighing options; I scored highest on grit in a behavioural screener developed with Oxford University and J-PAL. I seek roles where I can apply my financial knowledge, attention to detail, and persistence to deliver excellent client service and reliable operational support.
Experience
Work history, roles, and key accomplishments
Junior Customer Service Clerk
Absa Bank
May 2023 - Nov 2023 (6 months)
Performed teller and customer service duties at Absa Bank, handling transactions and client inquiries from May 2023 to Nov 2023 while maintaining accuracy and customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Sekhukhune TVET College
National Certificate (NC N5), Financial Management
2016 - 2017
Completed a National Certificate (NC N5) in Financial Management at Sekhukhune TVET College.
Mareseleng High School
Grade 12 (NQF Level 4), General/Secondary Education
2010 - 2015
Completed Grade 12 (NQF Level 4) with subjects including English (first additional language), Sepedi, and Mathematical Literacy.
Availability
Location
Authorized to work in
Job categories
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