Olga Kosmidou

Founder and creator of an independent multilingual publishing and digital content project connecting children with Greek language, history, mythology and cultural heritage. Manages the complete book production workflow, including writing, translation, illustration, editing, and design, and publishes across Amazon and Books.by.

Founder of a remote virtual assistance and digital support service for vacation rental hosts and hospitality businesses. Provides guest communication, reservations, property listing optimization, multilingual content, and AI-assisted digital concierge solutions.

Founded and managed a family travel service supporting international families visiting Santorini. Managed customer communication, bookings, family travel enquiries, accommodation and activity recommendations, baby equipment rental, website content and social media, and day-to-day operations.

Provided remote telephone interpreting for the NUE 112 emergency service, facilitating communication between Greek-speaking callers and Italian emergency operators. Handled real-time Greek–Italian interpreting in emergency situations, ensuring accurate communication of critical information under time pressure.

Managed reservations, daily pricing strategy and online distribution for hotel properties, including Internet and Global Distribution Systems (GDS), with a focus on market positioning and revenue performance.

Managed reservations, business enquiries and front desk operations in an international hotel environment, providing customer service to guests from diverse backgrounds and coordinating with internal departments to ensure smooth daily operations.

Managed sales, reservations, pricing and online distribution for four hotel properties within the HotelBrain portfolio. Monitored market performance, managed Internet and GDS distribution, developed pricing strategies and prepared periodic sales and production reports.

Managed day-to-day operations at Athina Luxury Suites, a HotelBrain-managed property, including reservations, sales, staff coordination, guest relations, suppliers and operational problem-solving.

Translated travel content and platform data from English into Italian, ensuring accuracy, consistency and quality across published information. Performed quality checks on products and data and maintained administrative and reporting databases.

Guest Relations Manager at On the Rocks Hotel, a HotelBrain-managed property. Responsible for guest relations, concierge services, reservations and ensuring a high-quality guest experience.

Reservations Officer at Katikies Hotels, a HotelBrain-managed property. Managed room reservations, booking changes and cancellations, deposits and guest enquiries, while coordinating with the sales team.

Front Office Receptionist at Kirini Suites & Spa, a HotelBrain-managed property. Handled front office operations, concierge services, guest communication, telephone enquiries and check-in/check-out procedures.

Evaluated unpublished manuscripts in multiple languages to assess their editorial and publishing potential. Translated fiction and non-fiction books from Italian, English, Portuguese and Spanish into Greek, and from Greek, English, Portuguese and Spanish into Italian.

Provided freelance Greek–Italian and Italian–Greek interpreting services.

Laurea in Lingue e Letterature Straniere con qualifica accademica di Dottore Magistrale, Indirizzo Turistico.

Erasmus Faculty of Humanities, focusing on Portuguese Language and Culture and History of Art.

CELI V Italian Language and Culture Diploma.

Italian Language Teaching License.

First Certificate in English from the University of Cambridge Local Examinations Syndicate.