Olerato Ramotswetla

Founded and manage a personal development and entrepreneurship-focused digital business, handling day-to-day business activities independently.
• Manage online business platforms, digital products, customer enquiries, and general administrative tasks.
• Conduct research to develop content, products, and resources for the business.
• Create, organise, and manage digital content across social media

Supported the Clinical Psychology Department across inpatient and outpatient settings while developing strong skills in administration, documentation, communication, organization, and attention to detail.
• Maintained accurate and confidential patient records and clinical documentation, ensuring information was organized and up to date.
• Prepared reports and maintained documentation in accordance

-Maintained accurate patient information and supported clinical documentation. -Assisted with patient follow-ups and case management activities.
-Communicated professionally with patients and healthcare professionals. -Supported patient rehabilitation and psychoeducation activities.
-Handled confidential information with discretion and professionalism.
-Followed established procedures and assis

-Assisted with administrative and community development activities.
-Contributed to the documentation and evaluation of community development programmes.
-Participated in meetings and assisted with coordinating information relating to community initiatives.
-Supported programmes focused on vulnerable youth and disadvantaged groups.
-Communicated with community members and stakeholders in a pro

-Assisted customers with enquiries and provided professional customer service.
-Communicated with customers from a wide range of backgrounds.
-Handled customer transactions accurately and responsibly.
-Helped maintain an organized and presentable store environment.
-Developed strong communication, patience, problem-solving, and customer-service skills.
-Worked efficiently in a busy customer-f

Pursued a Bachelor of Arts in Social Sciences with a double major in Psychology and Sociology, gaining a strong foundation in understanding human behavior and social structures.