Olena Busetko

• Organized 10+ events for women, ranging from 10 to 18 participants, covering diverse topics for personal and professional growth.
• Collaborated with specialists in psychology, public speaking, coaching, longevity, sports, and creative activities to provide a holistic development experience.
• Built and managed a closed community channel with 50+ active members, fostering engagement and peer sup

• Led 5 projects developing custom no-code/low-code logic in Creatio, managing the full cycle from requirements gathering to UAT, for clients from multiple countries across banking, telecom, and food industries.
• Designed and implemented business processes that replaced email-based workflows with structured CRM logic, reducing operational time and providing clients with clear, transparent proce

Responsibilities:
• Project, budget and task management
• Requirements gathering and elicitation from customers
• Business analysis and decomposition of requirements
• Task creation and prioritization for implementation and development teams
• Communication with the customers on the regular scheduled meetings during the implementation
• Reporting on unexpected product out of the box behavior and

Responsibilities:
• Requirements gathering and elicitation from customers
• Business analysis and decomposition of requirements
• Task creation and prioritization for implementation and development teams
• Communication with the customers on the regular scheduled meetings during the implementation
• Reporting on unexpected product out of the box behavior and communication with R&D team on
its fixi

Responsibilities:
• Task description and prioritization for implementation and development teams
• Configuration and testing of the implementation project tasks
• Reporting on unexpected product out of the box behavior and communication with R&D team on
its fixing
• Demonstration of the implemented solutions to the customers
• Documentation creation
• Project delivery, its support and troubleshoot

Supported implementation project task configuration and testing and reported unexpected product behavior to the R&D team. Helped with solution demonstrations, documentation, and hyper care delivery support.

Responsibilities:
• Testing of the implementation project tasks and basic product functionality
• Reporting on unexpected product out of the box behavior and communication with R&D team on
its fixing
• Demonstration of the implemented solutions to the customers
• Test documentation creation
• Project quality assurance support during the hyper care phase

Tested implementation project tasks and basic product functionality, including bug reporting for unexpected out-of-the-box behavior. Created test documentation and supported hyper care quality assurance work.

• Over the course of my academic career, I have accumulated 8000+ hours of teaching experience and have taught over 1000 students.

• The total number of scientific publications is 76.

• In 2019 following the defense of my dissertation and earning my PhD, I became an associate professor, expanding my teaching responsibilities, supervising students, and actively participating in the academic life

Provided instruction and academic support as a senior lecturer, including teaching specialized courses and supporting student work.

Supported teaching as a teaching assistant, including assisting with learning activities and student-related tasks.

Assisted with laboratory preparation and supported lab-related activities as a laboratory assistant.

Coordinated departmental administrative tasks and supported faculty operations as a faculty secretary.