Bongani Ndlovu

I’m a Business Analyst with 7+ years’ experience bridging business needs and enterprise systems through requirements gathering, business process optimization, and systems analysis. I’ve built strong capability in Quote-to-Order (Q2O) and sales operations workflows, with a focus on business rules validation, approval flows, and data accuracy across sales, finance, and operations.

In my most recent roles, I’ve validated enterprise outputs by testing workflows, business rules, and data configurations, and I’ve supported UAT by executing test cases, tracking defects in Jira, and tightening acceptance criteria. I also apply the same rigor to complex rule-based and decision logic work—training and validating AI-driven systems, documenting edge cases and exception handling, and improving system reliability and scalability through clear, actionable documentation and process improvement.