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Olayinka Olatoye

@olayinkaolatoye

Remote receptionist candidate with CRM and customer communication experience, including campaigns that re-engaged 60% of one-time buyers.

Nigeria

Message

What I'm looking for

I'm seeking a Remote Receptionist position where I can provide professional customer support and contribute to smooth day-to-day operations.

At Afiliatedsindikate Dooel Skopje, I identified customer communication gaps through surveys and developed personalized communication sequences based on customer needs and behavior.

I managed customer relationship activities using Klaviyo and analyzed interactions and campaign performance. My follow-up communications helped re-engage 60% of one-time buyers.

For Leppe Belle, I implemented a personalized HubSpot “Thank You” sequence after identifying a drop-off in engagement following customers’ first purchase. I segmented customer information and used A/B testing to assess communication approaches, contributing to a 15% improvement in customer retention.

I’m seeking a Remote Receptionist position where I can provide professional customer support and contribute to smooth day-to-day operations.

Experience

Work history, roles, and key accomplishments

Email Marketing Manager

Afiliatedsindikate Dooel Skopje

Mar 2026 - Present (7 months)

Identified customer communication gaps through surveys and developed personalized communication sequences. Managed customer relationship activities using Klaviyo and successfully re-engaged 60% of one-time buyers.

Klaviyo Customer Relationship Management Data Analysis A B Testing Email Communication Customer Segmentation

HubSpot Automation

Leppe Belle

Oct 2025 - Present (1 year)

Implemented a personalized HubSpot 'Thank You' communication sequence to maintain customer engagement and improve retention. Achieved a 15% improvement in customer retention through personalized follow-up communication.

HubSpot Customer Relationship Management Customer Segmentation A B Testing Data Analysis Email Communication