olawumi olasesan

I manage active patient cases and scheduling at Maxim Healthcare Services, coordinating with clinical, compliance, and administrative teams to keep care moving and resolve urgent issues. I maintain accurate, audit-ready documentation while proactively updating patients, families, and caregivers.

Across healthcare staffing, financial services, and the Sprint Nextel contact center, I’ve handled orders, account requests, billing adjustments, and concurrent customer needs with accuracy. I bring over a decade of customer-facing operations experience, fast system adoption, and a focus on improving processes before issues escalate.