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Olamide Fashola

@olamidefashola

Customer support professional with PalmPay Limited experience, responding to customer questions and following up on outstanding matters.

Nigeria

Message

What I'm looking for

I'm seeking a text-based customer support role where clear, timely, and professional responses help customers resolve their questions and concerns.

At PalmPay Limited, I contacted customers with information and followed up on outstanding matters. I also responded professionally to questions to support customer service needs.

As a remote Personal Assistant for a private employer, I communicate with vendors, service providers, staff, and other contacts. I respond to enquiries, share updates, and follow up on requests and assigned tasks.

In earlier roles at O.E. ONI & CO (Auditing Firm) and Covenant Mega Height Enterprises, I supported clients and customers, maintained records, and handled routine enquiries. At O.E. ONI & CO, I also prepared and filed VAT and other required documentation.

I'm seeking a text-based customer support role where clear, timely, and professional responses help customers resolve their questions and concerns.

Experience

Work history, roles, and key accomplishments

Current

Personal Assistant

Current

Private Employer

Jan 2026 - Present (10 months)

Communicates with vendors, service providers, and staff on behalf of the employer, responds to enquiries, and follows up on outstanding requests. Coordinates personal and business responsibilities remotely while maintaining organized records and handling sensitive information with discretion.

Written Communication Customer enquiries Follow up Record keeping Problem Solving Time Management Remote Work Confidentiality

Collection Agent

PalmPay Limited

Jan 2022 - Dec 2022 (11 months)

Contacted customers to provide information and follow up on outstanding matters. Responded professionally to customer questions and communicated clearly to support customer service needs.

Client Communication Follow up Problem Solving

Secretary & Tax Consultant

O.E. ONI & CO

Jan 2019 - Dec 2019 (11 months)

Provided administrative and customer service support to clients, maintained files and business records, and prepared and filed VAT and other required documentation.

Administrative Support Record keeping Documentation VAT Filing Customer Service

Cashier

Covenant Mega Height Enterprises

Jan 2017 - Dec 2017 (11 months)

Assisted customers during daily transactions and responded to routine questions professionally. Supported stock-taking and maintained business records.

Customer Service Cash Handling Stock Management Record keeping

Manager

Fuelspeed Filling Station

Jan 2012 - Dec 2014 (2 years 11 months)

Coordinated staff and customer-facing activities to support smooth daily operations. Managed stock-taking, record keeping, and routine operational matters.

Staff Coordination Customer Service Stock Management Record keeping Operations Management