Breakthrough Olatunde
@breakthrougholatunde
I support customers through verification, onboarding, records management, and responsive administrative service.
What I'm looking for
At PalmPay Limited, I support customers through verification and onboarding, resolve inquiries, and maintain accurate, confidential customer records.
I've also provided administrative and customer support as a freelance Virtual Assistant, managing emails, appointments, and client communications for business owners. I build positive client relationships through dependable, professional support.
At PrimeGate Consulting, I maintained files, schedules, and correspondence, welcomed visitors, and improved office efficiency through organized filing systems.
My experience as a Class Teacher and Administrative Assistant strengthened my patience, active listening, record-keeping, and communication with parents, staff, and management. I enjoy creating a welcoming customer experience in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Verification Officer & Customer Service Representative
Palmpay Limited
Jan 2025 - Present (1 year 8 months)
Provide customer support throughout the verification and onboarding process, verify customer information and documentation, and resolve inquiries promptly while maintaining accurate records and confidentiality.
Education
Degrees, certifications, and relevant coursework
University of Lagos
Bachelor of Science, Philosophy
2021 - 2025
Pursued a Bachelor of Science in Philosophy, developing critical thinking and analytical skills.
Faith Academy Secondary School
Senior School Certificate, General Studies
2013 - 2018
Completed secondary education with a Senior School Certificate of Education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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