Okuyelu Blessing

At Aimtoget Technology Limited, I handle customer inquiries and complaints involving digital transactions, payments, withdrawals, and account issues across live chat, email, and phone.

I conduct first-level investigations, provide clear jargon-free answers, and escalate complex complaints while maintaining customer trust. I also keep accurate interaction records and manage multiple active support threads in a remote, shift-based environment.

My administrative experience at the International Institute of Tropical Agriculture strengthened my communication, scheduling, documentation, and stakeholder-support skills. I bring an empathetic, organised, customer-first approach to every interaction.