Open to opportunities

Okpe Chioma Rosemary

@okpechiomarosemary

Message

Empathetic administrative professional skilled in client communication and reconciliation.

Nigeria

Message

What I'm looking for

I seek a collaborative role where I can apply reconciliations and client-support skills, grow in operations or compliance, and contribute reliably under pressure.

I am a calm, detail-oriented administrative professional with strong experience in client communication, high-volume inquiry handling, and regulatory reconciliation. I bring practical problem-solving under pressure, proven accuracy with sensitive documentation, and a track record of coordinating cross-departmental resolutions at a major bank.

I combine customer-service strengths with administrative skills and basic technical proficiency in productivity and conferencing tools. I have led student-organized events as a Creative Director, completed internships supporting operational teams, and pursued certificates in digital marketing, IT fundamentals, and Microsoft Office to continuously improve my capabilities.

Experience

Work history, roles, and key accomplishments

Current

Reconciliation Officer

Current

EcoBank Nigeria Plc

Jun 2025 - Present (7 months)

Manage daily high-volume inquiries and reconcile sensitive financial documentation, coordinating with multiple departments to resolve discrepancies and ensure regulatory compliance within strict timelines.

Regulatory Compliance Data Entry Microsoft Office Attention To Detail Time Management

Creative Director

Caleb University Political Science and International Relatio

Oct 2023 - Jul 2024 (9 months)

Coordinated event logistics, schedules, and communications while responding to student inquiries and ensuring adherence to organizational guidelines and safety protocols for association activities.

Event Coordination Communication Scheduling Documentation Stakeholder Engagement Logistics Problem Solving

Intern

Dangote Jetty

Supported team communications and coordinated check-ins to resolve issues early, assisted staff and visitors in a high-activity environment, and contributed to timely project completion through teamwork.

Team Coordination Communication Customer Service Time Management Documentation Problem Solving

Education

Degrees, certifications, and relevant coursework

Caleb University

Bachelor of International Relations, International Relations

2020 - 2024

Activities and societies: Creative Director, Caleb University Political Science and International Relations Students' Association (CUPRISA) (Oct 2023–Jul 2024)

Bachelor of International Relations completed at Caleb University from November 2020 to July 2024, focusing on international affairs and related coursework.