okoro chimaobi

I’m a customer-focused professional with 5+ years of experience across customer service, operations, procurement, administration, and business management. I’ve supported customers through inquiries and complaint resolution, strengthened stakeholder relationships, and coordinated day-to-day business operations to keep work moving smoothly.

In my roles as a Sales Representative & Manager and Procurement & Affiliate Marketing Associate, I managed customer inquiries, after-sales support, inventory, and sales records. I also coordinated procurement activities for events and launches while balancing competing priorities and ensuring clear stakeholder communication.

As a Procurement Manager, I negotiated supplier agreements, maintained vendor relationships, and planned procurement to ensure timely product availability. I bring a practical, results-driven approach to vendor coordination, procurement planning, and operational efficiency.

Currently, I’m the Founder & CEO of an apparel brand, serving individual and corporate clients and selling over 1,000 apparel items across multiple product categories. I handle customer service, order fulfillment, vendor coordination, and client relations—using tools like Google Workspace and Microsoft Office to keep records accurate and responses fast.