joseph segun

I've managed my own business in Lagos for several years, overseeing procurement, sales, customer service, financial recordkeeping, inventory, and vendor negotiations.

I build strong customer relationships that encourage repeat business and referrals, while using cost control and local marketing strategies to maintain profitability. I bring an entrepreneurial mindset, resilience, and hands-on ownership of day-to-day operations.

At Markplus Gadgets Solutions, I responded to customer enquiries across phone, email, and chat, resolved product complaints, and maintained customer interaction records through CRM tools.

I'm a Business Management graduate from the University of Calabar who enjoys helping people, learning products quickly, and creating positive customer experiences through clear, empathetic support.