
Okoro Adaeze Gladys
@okoroadaezegladys
Appointment setter at Wanderwell Collective who booked up to 12 weekly consultations for travel services.
What I'm looking for
At Wanderwell Collective, I booked up to 12 appointments weekly by coordinating sales consultations and scheduling meetings with prospective clients. I used Calendly, Salesforce, Pipedrive, and HubSpot to track leads and manage appointment pipelines.
At The Daylight Company, I assisted approximately 20 customers daily through phone, WhatsApp, email, and live chat. I resolved inquiries, escalated complex complaints, and followed up with customers to encourage repeat business.
Experience
Work history, roles, and key accomplishments
Online Appointment Setter – Travel Services
Wanderwell Collective
Dec 2025 - Aug 2026 (8 months)
Booked up to 12 appointments weekly by coordinating sales consultations and scheduling meetings with prospective clients. Managed appointment scheduling and calendar coordination to support the sales team's daily operations.
Customer Service Agent
The Daylight Company
Sep 2022 - Aug 2024 (1 year 11 months)
Assisted approximately 20 customers daily through phone, WhatsApp, email, and live chat, addressing inquiries and providing timely support. Used Zendesk, Freshdesk, Zoho, and LiveChat to manage customer chats and support tickets.
Education
Degrees, certifications, and relevant coursework
Alison
Cold Calling Course, Cold Calling
2025 - 2025
Completed a Cold Calling Course via Alison from January 2025 to May 2025.
Michael Okpara University of Agriculture
Bachelor of Engineering, Engineering
2020 - 2021
Bachelor of Engineering degree from Michael Okpara University of Agriculture, Umudike.
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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