okjace20 User
@okjace20user
I guide B2B customers through accurate onboarding, implementation workflows, training, and deadline-sensitive issue resolution.
United StatesWhat I'm looking for
At Paycom, I support customer-impacting payroll and HCM setup workflows by gathering and validating employer information, coordinating account requirements, and resolving exceptions before downstream deadlines. I manage high-volume work from intake through completion using Excel trackers, checklists, quality controls, and documented handoffs.
I've also managed regulated operations at C3 Medical and supported national B2B accounts at The Compliance Resource Group, resolving billing and vendor discrepancies across hundreds of customer locations. I bring organized follow-through, clear training, root-cause problem solving, and process documentation to help customers and internal teams reach accurate outcomes.
Experience
Work history, roles, and key accomplishments
Supported customer-impacting setup and implementation workflows in a high-volume payroll/HCM environment by gathering and validating employer information, maintaining requirements, coordinating account setup, and resolving exceptions before downstream deadlines. Managed multiple concurrent workstreams from intake through completion using detailed Excel trackers, checklists, status controls, and do
Education
Degrees, certifications, and relevant coursework
Oklahoma City Community College
Associate of Science, General Studies
Grade: 3.85
Earned an Associate of Science degree with a GPA of 3.85.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
Interested in hiring okjace20?
You can contact okjace20 and 90k+ other talented remote workers on Himalayas.
Message okjace20Get matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
