At Stanbic IBTC Bank, I assisted customers with inquiries, provided courteous service, and followed workplace procedures to support a positive customer experience.
At God’s Wonder Microfinance Bank, I managed marketing activities and supported customer relationship development. I supervised a team of seven customer service agents and helped reduce customer handling time by 20%.
At Xandrine Food Mart, I managed day-to-day retail operations, coordinated sales activities, and assisted customers.
At Heir Insurance Company, I managed appointments, meetings, and schedules while maintaining records and coordinating communication between management, clients, and stakeholders.
