OKARA CHIBUZO

Led a team of 25 employees in day-to-day operations, overseeing logistics, inventory management, and customer service, resulting in a 25% increase in operational efficiency and 20% reduction in delivery times. Implemented process improvements, optimizing fleet management and reducing costs by 18% through better route planning, inventory control, and vendor negotiations.

Managed end-to-end export logistics, optimizing transportation and inventory systems to ensure timely, cost-effective delivery of goods, resulting in a 15% increase in on-time shipments. Developed and expanded export markets, identifying and establishing relationships with key clients in emerging international markets.

Spearheaded digital marketing strategies that increased customer acquisition by 35%, leveraging targeted online campaigns, SEO optimization, and social media outreach. Managed and optimized marketing budgets, driving 20% cost savings through strategic allocation and vendor negotiations.

Developed and implemented targeted marketing campaigns, increasing policy sales by 30% through direct engagement and strategic outreach. Maintained and strengthened client relationships, resulting in a 40% growth in customer retention by offering personalized insurance plans.

Monitored and enforced compliance with safety protocols, conducting regular audits and safety inspections, resulting in a 40% reduction in workplace incidents. Developed and implemented comprehensive safety policies, leading to a 15% improvement in employee compliance.

Completed a Post Graduate Diploma in Shipping & Port Management. Gained expertise in port operations, logistics, and supply chain management within the shipping industry.

Obtained a Higher National Diploma in Computer Science. Developed strong foundational knowledge in computer systems, programming, and data management.