Open to opportunities

Camile Silva

@oicamile

Message

Community Manager who builds scalable creator, SaaS, and fintech communities.

Brazil

Message

What I'm looking for

I’m looking to lead measurable community strategy and operations—driving retention, revenue, and member experiences—while partnering with creators, SaaS, and fintech teams that value process excellence and data-backed growth.

I’m a Community Manager with 9+ years building and scaling communities for creators, SaaS, and fintech—supporting 30+ communities and impacting 20M+ people. I’m intentional about fit from day one, focusing on domain clarity and measurable scope.

At OICAMILE®, I scaled 30+ communities to reach 20M+ people, linking community strategy and operations to recurring revenue. I grew Aldeia Literária from 100 to 600+ members in 8 months with 60%+ retention and R$100k+ revenue, and I managed continuous operations and crisis handling for FAAP and Mercado Pago. I design end-to-end community strategies—from discovery and architecture to launch and sustainable operations—for founders and creators.

Across roles, I’ve delivered partnership-driven growth, retention improvements, and smoother member experiences. At ABFINTECHS, I grew the associate base from 500 to 700+ and secured 5+ enterprise partnerships, including Notion, Miro, and HubSpot, plus FinTouch with a custom app delivering 100k+ interactions and engagement rising from 17% to 32.9%. I’ve also reduced churn (6% to 0.8%) by redesigning member journeys and cut SLA response time by 74% through process optimization and team enablement.

Experience

Work history, roles, and key accomplishments

Current

Community Strategist

Current

OICAMILE

Feb 2020 - Present (6 years 4 months)

Scaled 30+ communities for education, fintech, and creators, reaching 20M+ people and supporting recurring revenue through community strategy and operations. Grew Aldeia Literária from 100 to 600+ members in 8 months with 60%+ retention and R$100k+ revenue, including ongoing operations and crisis handling.

Community Strategy Community Operations Community Growth Retention Community Revenue Support Crisis Management Ecosystem Development Partnership Development

Community Leader & Project Coordinator

KOKOAGENCY

Feb 2024 - Jan 2026 (1 year 11 months)

Coordinated influencer partnerships for the Sempre Cuidando patient support program, delivering 1M+ views and growing followers from 69k to 78k in 8+ months. Led real-time orchestration of 4+ large-scale events and managed education and health awareness initiatives across client accounts.

Influencer Partnerships Social Media Growth Orchestration Project Coordination KPI Tracking Audience Engagement

Community Manager

ABFintechs (Fintech Association Brazil)

Mar 2022 - Oct 2023 (1 year 7 months)

Grew ABFintechs associate base from 500 to 700+ members in 19 months and secured 5+ enterprise partnerships (Notion, Miro, HubSpot) to strengthen fintech-hub positioning. Developed FinTouch, the association’s largest event, including a custom app that generated 100k+ interactions and increased engagement from 17% to 32.9%, while supporting 600+ startup founders.

Community Growth Enterprise Partnerships Event Management Performance Analytics Stakeholder Management Partnership Development Community Operations

Regional Certified Community Manager

Meta Inc. (Campós Creative Inc.)

Oct 2021 - Nov 2021 (1 month)

Managed 14,000+ participants for Facebook Communities Summit 2021 and sustained 30–40% engagement through onboarding calls and group commitments.

Onboarding Community Operations Group Commitments Community Moderation

Community Manager

Tudo de Share

May 2021 - Sep 2021 (4 months)

Reduced churn from 6% to 0.8% in 2 months by designing personalized member journeys (20-minute intake calls and 3-month study plans) and maintained sub-1% churn for 4+ months. Scaled the active community from 635 to 2,300+ members while stabilizing R$80k–120k in monthly revenue.

Learning Experience Design Community Growth Community Support

Education

Degrees, certifications, and relevant coursework

Franciscan University

Bachelor's in Advertising and Marketing, Advertising and Marketing

Activities and societies: Award: Best Photography in Publicidade e Propaganda (UFN Awards). Completed 8+ internships across social media management, press relations, event organization, and community coordination.

Bachelor's in Advertising and Marketing. Graduated with a 50% scholarship and completed a capstone project on Design Thinking and Advertising.