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Ogonna Anyanwu

@ogonnaanyanwu

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Proactive Executive Assistant with 8+ years of administrative expertise.

Nigeria

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What I'm looking for

I am looking for a role in a high-impact team that values discretion and integrity, where I can contribute strategically and grow professionally.

I am a proactive and detail-oriented Administrative Assistant with over 8 years of experience supporting national teams, executives, and mission-driven organizations. My expertise lies in anticipating needs, managing complex calendars, and delivering accurate, on-brand documents. I have a proven track record of coordinating across departments, proofreading executive communication, and streamlining systems for operational excellence.

Currently pursuing an MBA to enhance my strategic contributions, I am seeking to support a high-impact team with discretion, integrity, and precision. My experience includes managing customer experience, providing executive support, and coordinating travel logistics for various organizations. I thrive in dynamic environments where I can leverage my skills in administrative support, stakeholder liaison, and cross-functional collaboration.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant & Customer Support Consultant

Current

Freelance

Dec 2024 - Present (7 months)

Managed customer experience and provided executive support for a Jamaican Leadership Coach. Provided social media and community management services for the client, handling content creation, scheduling, community engagement, and backend admin support.

Customer Experience Management Executive Support Social Media Management Content Creation Community Engagement Backend

Executive Assistant & Program Lead

Uncommon Woman Movement

Nov 2023 - Feb 2025 (1 year 3 months)

Managed scheduling and internal communications for national program leads and external stakeholders. Coordinated travel logistics, vendor management, and live event operations, acting as a liaison between the CEO and partners.

Scheduling Internal Communications Logistics Vendor Management Proofreading

Customer Service Intern

LearnWithDEXA

Jul 2024 - Sep 2024 (2 months)

Delivered prompt customer support via email and chat, ensuring timely and satisfactory resolution of inquiries. Contributed to a 40% improvement in response time by proactively assisting in issue tracking and escalation.

Customer Support Email Support Chat Support Issue Tracking Payment Processing Record Maintenance

Administrative Assistant

The Good-Life Nation

Jan 2013 - Dec 2023 (10 years 11 months)

Provided comprehensive administrative support to the founder and executives, processing and organizing digital records for efficient workflow management. Acted as a liaison between members and internal teams, facilitating clear communication and collaboration.

Administrative Support Records Management Workflow Management Internal Communications Organizational Skills

Education

Degrees, certifications, and relevant coursework

National Open University of Nigeria

MBA, Business Administration

Currently pursuing an MBA to enhance strategic contribution. Admitted May 2025, with studies beginning August 2025.

DEXA Certified Graduate

Professional Certificate, Virtual Assistant

Obtained a Virtual Assistant Professional Certificate, demonstrating proficiency in virtual administrative support. This certification enhances skills in managing remote tasks and client interactions.

Aleph Digital Marketing Agency

Certification, Digital Marketing

Completed a Digital Marketing Certification, gaining expertise in various digital marketing strategies and tools. This program provided foundational knowledge in online marketing.

Alliance Française, Lagos / French Ministry of Education

Diplôme d'Études en Langue Française, French Language

Grade: 84.5%

Achieved the DELF B2 certification, demonstrating an advanced level of proficiency in the French language. This diploma is awarded by the French Ministry of Education.

University of Benin

Bachelor of Arts, French Language

Graduated with a 2nd Class Upper Division in French Language. The curriculum focused on comprehensive studies of French language, literature, and culture.