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Oghenerukevwe Ukpebitere

@oghenerukevwe

Message

I troubleshoot Windows, Linux, and network issues to support users.

Nigeria

Message

What I'm looking for

I'm looking for a technical support or networking role where I can help users resolve hardware, software, and network issues while continuing to build my troubleshooting and networking skills.

I've built hands-on technical support and networking capability through Cisco Packet Tracer and Wireshark projects, resolving hardware, software, and connectivity issues across Windows and Linux environments.

I designed and configured network environments with routers, switches, IPv4 addressing, subnetting, DHCP, DNS, VLANs, trunking, inter-VLAN communication, OSPF routing, and DHCP relay. I also configured wireless networking with WPA2 Enterprise authentication using a RADIUS server.

I use Wireshark to capture and analyze traffic, examining DNS, HTTP, and other protocols to investigate network behavior and connectivity problems.

I'm patient with users, detail-oriented in troubleshooting, and motivated to keep learning through Google IT/Technology Training, Cisco Networking Training, LinkedIn Learning, and web and computer programming development.

Experience

Work history, roles, and key accomplishments

Technical Support Engineer

UKPEBITERE OGHENERUKEVWE PRECIOUS

Provided technical support and troubleshooting for hardware, software, and network issues. Configured network environments using Cisco Packet Tracer and analyzed network traffic with Wireshark.