Ogbemudia Mike

Lecturer in Digital Media, PRAD and Development Media, serving as Acting Head of Department, Departmental PG Coordinator, and Staff Adviser/Staff Editor. Initiated a PG seminar series, introduced a Media Workshop for final-year students, and founded the Media and Interdisciplinary Research Hub.

Lecturer in Digital Media, PRAD and Development Communication at Chrisland University.

Lecturer in Digital Media and PRAD at Southwestern University.

Corporate Communication/External Relations Manager responsible for articulating organizational goals to external stakeholders, identifying opportunities aligned with site strategy, and generating monthly communications for stakeholders and allies.

Client Management/Business Development Specialist focused on identifying prospective clients, initiating sales efforts, signing clients up for services, and profiling clients to support service delivery strategies.

Customer Service Manager/Telemarketer handling inbound and outbound calls to explain product/service benefits and special offers. Managed customers’ use of e-channels (ATM and U-mobile/U-direct), resolved online transaction errors, and supported enquiries and internal/external surveys using CRM tools.

Operations Manager responsible for ensuring smooth terminal operations and handling guest complaints through standard customer service practices. Conducted weekly competitor pricing surveys and worked to minimize disruptions and resolve operational delays.

Freelance writer for Prime Business Newspaper (online).

Earned a Ph.D. in Public Relations from the University of Nigeria, Nsukka (awarded in 2021).

Earned an M.A. in New Media from the University of Nigeria, Nsukka (awarded in 2015).

Received the Associate Member qualification (AICRM) from the Institute of Customer Relationship Management (awarded in 2012).

Earned a B.A. in Mass Communication from the University of Nigeria, Nsukka (awarded in 2011).