At Ariel Agricultural Innovations - AAI, I delivered interactive training for smallholder farmers using manuals, presentations, and case studies; these increased farmers' production yield by 80%. I also worked on corporate communications in the agricultural value chain, generating leads and increasing client conversion by 58%.
At Leadway Assurance Company, I handled customer calls and cases, responding to policy enquiries, resolving complaints, and coordinating follow-ups. I’ve also created educational guides and newsletters at Livingston Research LLC and contributed local insights to research with the Wheeler Institute for Business and Development – London School of Economics.
