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Odika rhemaOR
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Odika rhema

@odikarhema

Entry-level customer support candidate developing MarketPulse, a trading risk-management and analytics platform.

Nigeria
Message

What I'm looking for

I'm looking for an entry-level role supporting customers through email and live chat, with opportunities to help with customer onboarding or support operations. I value clear processes and the chance to learn support tools quickly.

I'm developing MarketPulse, an independent trading risk-management and performance analytics platform. I helped plan dashboard features and user workflows for reviewing trading activity and performance.

On MarketPulse, I reviewed interface layouts and considered ways to make product information easier to understand. I also researched requirements for read-only MT5 account connectivity and automatic trade tracking.

My project work has included identifying usability questions and product issues to guide ongoing improvements. I'm interested in helping customers through email and live chat, learning support tools, and following clear processes to resolve or escalate enquiries.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

SS

Senior Secondary School

Senior Secondary School Certificate (NECO), General Studies

Completed Senior Secondary School Certificate (NECO) in Nigeria.

Tech stack

Software and tools used professionally

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