Oboye Toluope
@oboyetoluope
IT support and engineering professional resolving complex technical issues efficiently.
NigeriaWhat I'm looking for
I’m an information & digital technology professional with 20+ years of experience in computer engineering and IT analysis. I specialize in resolving complex technical issues and delivering efficient system solutions, applying my expertise to support business operations at Shell Petroleum Development Company.
In my current role as an Information Technology Support Analyst, I handle help desk support, assist users remotely by sharing screens and guiding troubleshooting steps, and process IT service requests using Shell applications and internal systems. I manage communications through Outlook (emails) and Teams (meetings) while resolving hardware, software, and network connectivity issues to minimize downtime and escalate unresolved items to higher-level IT teams.
Experience
Work history, roles, and key accomplishments
Information Technology Support Analyst
Shell Nigeria Exploration and Production Company
Jan 2024 - Present (2 years 6 months)
Provided help desk support by receiving staff calls, delivering immediate technical solutions, and guiding users through remote troubleshooting steps. Processed IT service requests using Shell applications, managed communications via Outlook and Microsoft Teams, and resolved hardware, software, and network connectivity issues or escalated when needed.
IT Manager & Programmer
Tell Angels Company
Jan 2010 - Jan 2024 (14 years)
Managed IT as a programmer/IT manager by performing computer hardware repairs and configurations to support organizational needs. Delivered web development and mobile application development work aligned with business requirements.
Hardware Support Engineer
Computer Warehouse Limited
Jan 2007 - Present (19 years 6 months)
Supported Dell and HP enterprise hardware for clients across banking, oil and gas, telecoms, and manufacturing sectors. Specialized in Microsoft CRM (Server 2007) by implementing solutions, customizing workflows, and liaising with stakeholders to improve business efficiency.
Education
Degrees, certifications, and relevant coursework
International Maritime Law Institute (IMLI)
Post Graduate Diploma, International & Maritime Law
2020 - 2021
Completed a Post Graduate Diploma in International & Maritime Law at the International Maritime Law Institute in 2020–2021.
Olabisi Onabanjo University (O.O.U)
Bachelor of Science, Biochemistry
2003 - 2007
Earned a B.Sc in Biochemistry at Olabisi Onabanjo University from 2003 to 2007.
OGETS Computer and Technical Institute
Advanced Certificate, Computer Engineering & Networking
Completed an Advanced Certificate in Computer Engineering and Networking at OGETS Computer and Technical Institute.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
Interested in hiring Oboye?
You can contact Oboye and 90k+ other talented remote workers on Himalayas.
Message OboyeGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
