Open to opportunities

Oba Martins

@obamartins

Message

Dedicated virtual assistant with strong skills in customer service.

Nigeria

Message

What I'm looking for

I am looking for a role that challenges me and allows for professional growth.

I am a dedicated virtual assistant with a strong focus on providing exceptional customer service and administrative support. My experience spans managing emails, scheduling meetings, and handling data entry, all while ensuring that I maintain a high level of professionalism. I thrive in challenging environments and am committed to honing my technical skills to better serve my clients.

Throughout my career, I have successfully engaged with customers, managed social media accounts, and conducted extensive research to gather market insights. My role at Divine Consult has allowed me to develop my project management skills, ensuring that tasks are tracked and deadlines are met. I am passionate about leveraging my expertise to contribute positively to any organization I am part of.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Divine Consult

Jan 2022 - Present (3 years 6 months)

Managed comprehensive administrative support, including email management, scheduling, data entry, and report preparation. Provided effective customer service by responding to inquiries, managing relationships, and offering support via email and chat. Additionally, handled social media management, content creation, online research, and assisted with bookkeeping and project tracking.

Administrative Support Customer Service Social Media Management Data Management Bookkeeping Project Management

Virtual Sales Executive

Rush Beauty Online Store

Jan 2019 - Dec 2022 (3 years 11 months)

Generated leads through online research and marketing campaigns, engaging with prospects to understand their needs and present product features. Delivered compelling online sales presentations and demonstrations, successfully negotiating and closing sales transactions. Managed the entire sales process, including order processing and post-sale customer support, while continuously tracking performan

Lead Generation Customer Engagement Sales Presentations Negotiation Order Processing Customer Support Market Research Performance Tracking

Sales Officer

Femty Table Water

Jan 2017 - Dec 2018 (1 year 11 months)

Conducted effective sales presentations and product demonstrations to prospective clients, skillfully negotiating terms and contracts to close deals. Performed thorough market analysis, researching trends and competitor activities to identify new opportunities. Tracked sales activities and performance metrics, utilizing customer feedback to drive product and service improvements.

Sales Presentations Negotiation Market Analysis Sales Reporting Customer Feedback Sales

Education

Degrees, certifications, and relevant coursework

Ronik Polytechnic

Diploma, Computer Science

Studied computer science, gaining foundational knowledge in the field. Focused on core concepts and practical applications relevant to the industry.

Osun State Polytechnic

Diploma, Computer Science

Completed studies in computer science, acquiring essential skills and understanding of the discipline. Developed a solid base in computing principles.