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Obah Esther

@obahesther

Customer service representative at 10ALYTICS who handled customer concerns, qualified prospects, and scheduled appointments.

Nigeria

Message

At 10ALYTICS, I contacted prospective and existing customers about courses and services, answered questions, and qualified prospects. I scheduled appointments for interested customers and kept CRM records updated.

At ReindashIntlLtd, I supported sales through product recommendations and upselling, while documenting customer concerns and following up on resolutions. As Youth Service Chair at Rotary International District 9141, I coordinate youth activities and respond to participants’ enquiries.

Experience

Work history, roles, and key accomplishments

Youth Service Representative

Rotary International

Feb 2026 - Jul 2027 (1 year 5 months)

Engaged with youths, members, and volunteers, responding to inquiries and resolving issues. Coordinated youth activities and followed up with participants to ensure successful programs.

Communication Skills Leadership Problem Solving Coordination

Appointment Setter

10ALYTICS

Mar 2023 - Sep 2026 (3 years 6 months)

Contacted prospective and existing customers through cold calls to introduce courses and services, qualified prospects, and scheduled appointments. Maintained accurate CRM records and handled customer complaints and inquiries.

Cold Calling Appointment Setting CRM Data Entry Inbound Calling Outbound Calling Complaint Resolution Communication Skills

Telemarketing Specialist

Reindash Intl Ltd

Feb 2021 - Dec 2022 (1 year 10 months)

Supported sales activities by identifying upselling opportunities and recommending suitable products. Maintained CRM records, worked toward daily and monthly targets, and resolved customer complaints.

Telemarketing Upselling Cross Selling CRM Data Entry Communication Skills Problem Solving Complaint Resolution