Mihaly Karacsony
@mihalykaracsony
BPO operations specialist at Teleperformance who reviewed French-language content and escalated sensitive cases under Trust & Safety policies.
RomaniaWhat I'm looking for
At Teleperformance, I reviewed French-language text, images, and videos against Trust & Safety policies. I classified and escalated sensitive or non-compliant content to specialist teams, while maintaining a 90% quality score and meeting productivity KPIs.
At Appen, I evaluated social media ads, posts, and search results for relevance, quality, and policy compliance. I assessed content against platform guidelines and maintained 95% accuracy.
Earlier, I worked as a Sound and Light Technician, providing technical support for live events and entertainment programs and operating audio-video equipment. I’m available for full-time remote roles in Romania.
Experience
Work history, roles, and key accomplishments
Reviewed ~400 French-language items per day in line with platform Trust & Safety policies. Classified and escalated sensitive content, maintaining ~90% quality score while meeting productivity KPIs.
Evaluated ~200 social media items per day for relevance, quality, and policy compliance. Maintained ~95% accuracy while working independently and applying feedback.
Sound and Light Technician
Unknown
Jan 2005 - Jan 2019 (14 years)
Provided technical support for live events and entertainment programs. Installed, operated, and maintained audio-video equipment, resolving technical issues in fast-paced environments.
Education
Degrees, certifications, and relevant coursework
University of Transilvania
Not completed, Romanian Language and Literature; English Language and Literature
2003 - 2006
Studied Romanian and English language and literature with a focus on translation and interpreting. Studies not completed.
George Moroianu Comprehensive High School
High School Diploma, Mathematics and Physics
1998 - 2002
Completed high school with a profile in Mathematics and Physics.
Tech stack
Software and tools used professionally
Availability
Location
RomaniaAuthorized to work in
Salary expectations
Job categories
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