NLNYISEKI TIENYI LOVELINE
@nyisekitienyilovelin
Customer relationship manager professional with proven success in branch operations and business development.
CameroonWhat I'm looking for
I am a dynamic customer-relationship professional with strong experience in client service, sales and branch operations.
I have led sales collectors and commercial teams, implemented performance tracking and reporting, and ensured field teams had the tools to meet targets.
My work includes expanding collection portfolios and agency networks, managing remittance and mobile-money operations, preparing and analyzing loan files, and stabilizing branch performance.
I hold a Master's in Strategic Management and Commerce and a degree in Project Management, and I am bilingual in French and English. I seek opportunities to lead teams, grow operations and improve customer satisfaction.
Experience
Work history, roles, and key accomplishments
Intern
Sun Express Financial Services Plc
May 2021 - Sep 2021 (4 months)
Provided client reception, telephone support and prospecting while managing meeting minutes and interdepartmental follow-ups to streamline service delivery.
Education
Degrees, certifications, and relevant coursework
Institut Universitaire du Golfe de Guinée
Master in Strategic Management and Commerce, Strategic Management and Commerce
2020 - 2022
Completed a Master in Strategic Management and Commerce at Institut Universitaire du Golfe de Guinée in Douala from 2020 to 2022.
Alpha Higher Institute, Deido
Licence in Project Management, Project Management
2019 - 2020
Completed a Licence in Project Management at Alpha Higher Institute, Deido (Douala) from 2019 to 2020.
Alpha Higher Institute, Deido
BTS in Management, Management
2017 - 2019
Completed a BTS in Management at Alpha Higher Institute, Deido from October 2017 to August 2019.
UBUniversity of Buea
Law, Law
2014 - 2016
Completed Law studies at the University of Buea from October 2014 to December 2016.
Availability
Location
CameroonAuthorized to work in
Job categories
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