Open to opportunities

Martina Muzawazi

@martinamuzawazi

Message

Enthusiastic sales representative with a passion for customer satisfaction.

Zimbabwe

Message

What I'm looking for

I am looking for a role that allows me to leverage my sales expertise and communication skills in a dynamic environment, with opportunities for growth and development.

I am an enthusiastic and results-driven sales representative with over three years of experience in customer interaction and problem-solving. My journey in sales has been marked by my ability to develop strong relationships with customers, enhancing their satisfaction and loyalty. At Cee Bridals, I engaged with customers to identify their needs and provide tailored solutions, ensuring a positive experience that fostered loyalty.

In my previous role at Jet Stores, I provided exceptional service by efficiently addressing inquiries and resolving issues. I also assisted in training new sales staff, sharing my knowledge of product offerings and customer service techniques. My collaborative approach with team members has consistently led to meeting or exceeding sales goals, and I take pride in presenting and demonstrating product knowledge effectively.

Experience

Work history, roles, and key accomplishments

Sales Representative

Cee Bridals

Dec 2022 - Jun 2024 (1 year 6 months)

Developed strong relationships with customers, enhancing customer satisfaction and loyalty. Engaged with customers to identify their needs and provide tailored solutions. Handled customer queries and complaints, ensuring a positive experience and fostering customer loyalty.

Customer Relationship Management Sales Strategy Customer Retention Problem Solving Communication

Sales Representative

Jet Stores

Jun 2021 - Dec 2022 (1 year 6 months)

Provided exceptional service to customers by addressing inquiries and resolving issues efficiently. Assisted in training new sales staff on product knowledge and customer service techniques. Collaborated with team members to achieve sales targets and improve overall performance.

Customer Service Sales Training Product Knowledge Team Collaboration Sales Targets

Education

Degrees, certifications, and relevant coursework

University of Zimbabwe

Bachelor of Administration, Administration

Grade: 2.1

Completed a Bachelor of Administration degree, focusing on key principles of organizational management and operational efficiency. Gained knowledge in areas such as human resources, finance, and strategic planning.

Marange high school

A Level, General Studies

Grade: 3 A level passes

Successfully completed A-level examinations, achieving passes in three subjects. Developed strong analytical and critical thinking skills through advanced coursework.

Hartzel high school

O Level, General Studies

Grade: 10 O levels including English and Maths

Obtained 10 O-level passes, including core subjects such as English and Mathematics. Built a foundational understanding across a broad range of academic disciplines.