Nyasha Chitambara
@nyashachitambara
Administrative and virtual assistant skilled in calendars, CRM, and stakeholder communication.
What I'm looking for
I help teams stay organized and moving forward by managing calendars, scheduling, and logistics with precision. I’m comfortable coordinating across stakeholders to keep training sessions and program activities running smoothly.
In my recent roles, I maintained organized documentation, digital files, and internal records for fast access and accurate reporting. I also handled data entry, managed databases, and supported research, documentation, and report preparation.
I’ve coordinated workflows by tracking tasks, deadlines, and deliverables across multiple projects, and I’ve contributed to process improvements that make systems more efficient. I bring a proactive, detail-focused approach and communicate clearly to ensure strong follow-through.
Earlier, I strengthened customer-facing skills through high-volume call and email support, transaction clarification, and payment processing while keeping records compliant and up to standard. With a psychology background and program-focused experience, I aim to support clients and stakeholders with professionalism, empathy, and reliable execution.
Experience
Work history, roles, and key accomplishments
Administrative Program Support
FACT Zimbabwe
Dec 2023 - Dec 2025 (2 years)
Managed calendars, scheduling, and logistics for training sessions and program activities to ensure smooth coordination. Maintained documentation and databases, coordinated stakeholder communication, tracked deliverables across multiple projects, and supported research and report preparation to improve workflow efficiency.
Administrative Assistant
Restless Development Zimbabwe
Sep 2022 - Aug 2023 (11 months)
Tracked tasks, deadlines, and deliverables while coordinating stakeholder communication through email and virtual meetings. Organized documentation and supported logistics for training sessions and events, creating reports and summaries to highlight progress and updates.
Customer Service Officer
Portcullis PL - Financial Clearing Bureau
Jan 2021 - Jul 2022 (1 year 6 months)
Handled 50+ inbound/outbound calls and 100+ emails daily to resolve client inquiries and clarify transactions. Assisted with 30+ transaction/payment clarifications, maintained accurate interaction records, and ensured protocol compliance.
Communication for Development Intern
UNICEF Zimbabwe
Jan 2020 - Oct 2020 (9 months)
Worked as a Communication for Development Intern at UNICEF Zimbabwe.
Education
Degrees, certifications, and relevant coursework
Midlands State University
Bachelor of Science (Honours), Psychology
2015 - 2019
Completed a BSc (Hons) in Psychology at Midlands State University from 2015 to 2019.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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