SCstephanie chingwaru
@stephaniechingwaru
Highly organized professional providing exceptional administrative support.
ZimbabweWhat I'm looking for
I am a highly organized and proactive professional with extensive experience in administrative and customer service support across various domains. My career has been characterized by a commitment to excellence, where I have honed my skills in communication, problem-solving, and utilizing software tools for efficient task management. I thrive in fast-paced environments, adeptly managing multiple responsibilities while ensuring that deadlines are met and high-quality service is delivered.
In my recent role as a Virtual Assistant at Children’s Choice Pediatric Dentistry and Orthodontics, I facilitated communication between patients and the dental practice, utilizing various platforms such as calls, SMS, and email. My responsibilities included documentation, data entry, and customer support, where I also took the initiative to train new recruits. My experience in managing operations and fiscal health at 20FOUR7VA has further equipped me with the skills necessary to set objectives, assess development needs, and ensure compliance with company policies.
Experience
Work history, roles, and key accomplishments
Virtual Assistant - Dental Coordination
Children’s Choice Pediatric Dentistry and Orthodontics
Jan 2021 - Apr 2024 (3 years 3 months)
Provided administrative and customer service support by facilitating communication between patients and the dental practice. Managed scheduling, documentation, and data entry using various software tools while training new recruits.
Sales and Promotions Assistant
Brands Africa Marketing and Distribution
Jul 2015 - Jan 2016 (6 months)
Utilized marketing techniques to promote brands and elevate sales. Engaged with customers to understand their needs and provided information on products and services.
Customer Service Assistant and Cashier
Edgars Stores
Mar 2013 - Jan 2014 (10 months)
Served as the primary point of contact for customers, handling payments and addressing inquiries. Responsible for marketing services, data entry, and ensuring customer satisfaction.
Education
Degrees, certifications, and relevant coursework
International Open Academy
TESOL Certificate, Teaching English as a Second Language
2024 -
Completed a 120 Hour TESOL Certificate, focusing on teaching English to speakers of other languages, enhancing communication skills and teaching methodologies.
20FOUR7VA
Real Estate Basics Certificate, Real Estate
2024 -
Achieved a Real Estate Basics Certificate, covering fundamental principles of real estate, property management, and sales techniques.
20FOUR7VA
Real Estate Intermediate Certificate, Real Estate
2024 -
Obtained a Real Estate Intermediate Certificate, focusing on advanced real estate practices, including planning, directing, and overseeing operations.
Global BP Solutions
Dental Administration Support Certificate, Dental Administration
2021 -
Completed a Dental Administration Support Certificate, emphasizing skills in dental practice management, patient communication, and administrative support.
Imm Graduate School of Marketing South Africa
Higher Certificate in Marketing, Marketing
2019 -
Earned a Higher Certificate in Marketing, focusing on marketing techniques, brand promotion, and customer engagement strategies.
Availability
Location
ZimbabweAuthorized to work in
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