Open to opportunities

Nyambura Kabuthu

@nyamburakabuthu

Message

I am an administrative professional specializing in healthcare operations.

Kenya

Message

What I'm looking for

I seek a patient-focused healthcare admin role where I can improve processes, ensure quality and hygiene, support teams, and grow professionally in a collaborative environment.

I am a detail-oriented administrative and office support specialist with over five years of experience in customer service and healthcare administration, committed to delivering exceptional service and maintaining professional standards.

I have a strong track record in front-office management, phlebotomy and specimen handling, and safety compliance — having led process improvements that raised client satisfaction by 28% and supported multi-agency communication that increased profitability by 20%. I served as a safety officer, managed inventory and reporting, and was recognized for high performance, including an employee of the year award.

I bring strong communication, conflict-resolution and time-management skills, and I am eager to apply my experience in a patient-centered healthcare or diagnostic setting where I can improve operations, ensure quality assurance, and support teams to deliver reliable care.

Experience

Work history, roles, and key accomplishments

Current

Phlebotomist

Current

KEMRI

Provided phlebotomy and specimen handling for a breast cancer study at KEMRI, ensuring accurate sample collection and labelling to preserve integrity. Maintained strict hygiene and quality assurance protocols to minimize errors and support reliable laboratory results.

Phlebotomy Specimen Collection Quality Assurance Laboratory Coordination