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Isaac Mwema

@isaacmwema

Certified Medical Laboratory Scientist focused on patient service, accurate data management, and workflow improvement.

Kenya
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What I'm looking for

I seek a patient-focused role where I can apply laboratory expertise, precise data management, and empathetic communication to improve client experiences and operational efficiency.

I am a certified Medical Laboratory Scientist with 10+ years of experience in healthcare, customer service, and data management, combining hands-on diagnostic work with strong patient-facing skills. I consistently deliver accurate data entry (>99.5%), mentor staff, and improve laboratory workflows—achieving measurable gains such as a 25% reduction in turnaround time.

I leverage digital tools (Google Workspace, MS Office, EMR systems like KenyaEMR and Care2000) to support reporting, scheduling, and secure recordkeeping while handling high volumes of information with confidentiality and professionalism. I am bilingual (English & Swahili) and committed to empathetic patient interactions and continuous professional development.

Experience

Work history, roles, and key accomplishments

KH
Current

Medical Laboratory Officer

Kitui County Referral Hospital

Jul 2018 - Present (7 years 3 months)

Provide diagnostic support, collect and record patient data confidentially, mentor junior staff, and improved result turnaround time by 25% through workflow enhancements.

SH

Laboratory Technologist

St. Matia Mulumba Mission Hospital

Jan 2015 - Jun 2018 (3 years 5 months)

Managed specimen collection and data entry, trained interns on safety protocols and communications, and contributed to successful ISO 15189 laboratory accreditation.

Education

Degrees, certifications, and relevant coursework

Alison logoAL

Alison

Certificate, Data Entry

2025 - 2025

Completed a Certificate in Data Entry focused on accuracy and efficient data management using common digital tools.

Jomo Kenyatta University of Agriculture and Technology logoJT

Jomo Kenyatta University of Agriculture and Technology

Bachelor of Science, Medical Laboratory Science

Completed a Bachelor of Science in Medical Laboratory Science, providing training in clinical laboratory diagnostics and patient data management.

Kenya Medical Training College (KMTC) Nyeri logoKN

Kenya Medical Training College (KMTC) Nyeri

Diploma, Medical Laboratory Science

Completed a Diploma in Medical Laboratory Science with practical training in specimen collection, laboratory techniques, and quality assurance.

BR

BrighterMonday

Certificate, Soft Skills

2025 - 2025

Completed a Certificate in Soft Skills covering customer-focused communication and professional workplace behavior.

Tech stack

Software and tools used professionally

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