Nwachukwu Chima Mathew
@nwachukwuchimamathew
Customer service professional at Nnamdi Azikiwe University Teaching Hospital, resolving customer concerns and following up on requests.
BeninWhat I'm looking for
At Nnamdi Azikiwe University Teaching Hospital, I respond to customer enquiries, provide helpful information, and work toward timely resolutions. I follow up on requests and keep customer-related information organised.
As a Virtual Assistant at Nnamdi Azikiwe University Teaching Hospital, I supported daily administrative tasks, managed correspondence, and organised appointments and follow-ups. I also prepared and edited documents and maintained records.
At Lumora, I managed daily customer service activities and assisted with business operations. I also edited content for business communication and presentation.
Experience
Work history, roles, and key accomplishments
Customer Care Service
Nnamdi Azikiwe University Teaching Hospital
Jan 2026 - Present (8 months)
Respond to customer enquiries professionally and provide clear, helpful information. Handle customer concerns and work towards timely and appropriate resolutions.
Virtual Assistant
Nnamdi Azikiwe University Teaching Hospital
Jan 2025 - Jan 2026 (1 year)
Provided remote administrative and virtual support to help keep daily tasks organised and on schedule. Managed routine correspondence, messages and information in a professional and timely manner.
Customer Service / Editor
Lumora
Feb 2023 - Sep 2025 (2 years 7 months)
Managed daily customer service activities and maintained positive relationships with customers. Edited and prepared content to support business communication and presentation.
Education
Degrees, certifications, and relevant coursework
West African Union University
Degree, Business Administration
2022 - 2025
Degree programme focused on business, administration, communication, organisation and problem-solving.
Orodo Technical College
Secondary/Technical Education
2017 - 2022
Secondary/technical education.
Fransica International Primary School
Primary Education
2011 - 2017
Primary education.
Tech stack
Software and tools used professionally
Availability
Location
BeninAuthorized to work in
Salary expectations
Job categories
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