Open to opportunities

Nwabisa Ngalonkulu

@nwabisangalonkulu

I’m an Operations & Data Entry Administrator with 15+ years’ BPO experience, focused on accurate high-volume processing.

South Africa

Message

What I'm looking for

I’m looking for a fast-paced role where I can own high-volume data processing, claims/document administration, and accurate record keeping—ideally with remote-friendly support—while contributing to efficient operations and reliable, deadline-driven workflows.

I’m an experienced Data Administrative & Operations professional with over 15 years of continuous experience in a fast-paced Business Process Outsourcing environment. At Outprosys Pty Ltd, I capture, process, and maintain accurate data across systems, while managing documentation to ensure data integrity, compliance, and confidentiality.

Since 2020, I’ve successfully worked remotely, consistently demonstrating strong time management, self-discipline, and the ability to meet deadlines without supervision. I take pride in administrative support, operations coordination, data accuracy, record keeping, and clear professional communication—working effectively both independently and in team-based workflows.

Experience

Work history, roles, and key accomplishments

Current

Operations & Data Administrator

Current

Outprosys Pty Ltd

Oct 2010 - Present (15 years 9 months)

Provided administrative and operational support in a high-volume BPO environment, capturing and maintaining accurate data across systems while managing documentation and records for compliance. Worked remotely since 2020 with strong time management and confidentiality.

Document Management Claims Administration Record keeping Time Management Remote Work Operations And Administration

Current

Operations Administrator

Current

Outprosys Pty Ltd

Oct 2010 - Present (15 years 9 months)

Provided administrative and operational support in a high-volume BPO environment, capturing and maintaining accurate data, managing documentation, and supporting daily workflows; worked remotely since 2020 with full accountability and minimal supervision.

Administrative Support Data Processing Document Management Claims Administration Record keeping Confidentiality Remote Work

PPI Claims & Coding Admin

Gladstone Brookes

Feb 2017 - Dec 2020 (3 years 10 months)

Processed PPI claims and performed accurate data coding, verifying documentation to meet compliance requirements. Managed high-volume administrative workloads under strict deadlines while maintaining confidentiality of claim and financial data.

PPI Claims Processing Claims Administration Compliance Support Data Integrity Confidentiality