Open to opportunities

Nwabisa Ngalonkulu

@nwabisangalonkulu

I’m an Operations & Data Entry Administrator with 15+ years’ BPO experience, focused on accurate high-volume processing.

South Africa

Message

What I'm looking for

I’m looking for a fast-paced role where I can own high-volume data processing, claims/document administration, and accurate record keeping—ideally with remote-friendly support—while contributing to efficient operations and reliable, deadline-driven workflows.

I’m an experienced Data Administrative & Operations professional with over 15 years of continuous experience in a fast-paced Business Process Outsourcing environment. At Outprosys Pty Ltd, I capture, process, and maintain accurate data across systems, while managing documentation to ensure data integrity, compliance, and confidentiality.

Since 2020, I’ve successfully worked remotely, consistently demonstrating strong time management, self-discipline, and the ability to meet deadlines without supervision. I take pride in administrative support, operations coordination, data accuracy, record keeping, and clear professional communication—working effectively both independently and in team-based workflows.

Experience

Work history, roles, and key accomplishments

Current

Operations & Data Administrator

Current

Outprosys Pty Ltd

Oct 2010 - Present (15 years 8 months)

Provided administrative and operational support in a high-volume BPO environment, capturing and maintaining accurate data across systems while managing documentation and records for compliance. Worked remotely since 2020 with strong time management and confidentiality.

Operations & Administration Document Management Claims Administration Record keeping Time Management Remote Work

Current

Operations Administrator

Current

Outprosys Pty Ltd

Oct 2010 - Present (15 years 8 months)

Provided administrative and operational support in a high-volume BPO environment, capturing and maintaining accurate data, managing documentation, and supporting daily workflows; worked remotely since 2020 with full accountability and minimal supervision.

Administrative Support Data Processing Document Management Claims Administration Record keeping Confidentiality Remote Work

PPI Claims & Coding Admin

Gladstone Brookes

Feb 2017 - Dec 2020 (3 years 10 months)

Processed PPI claims and performed accurate data coding, verifying documentation to meet compliance requirements. Managed high-volume administrative workloads under strict deadlines while maintaining confidentiality of claim and financial data.

PPI Claims Processing Claims Administration Compliance Support Data Integrity Confidentiality