At Seven Rent Car, I coordinated the virtual sales channel for international markets, tracking leads, CRM, KPIs, and sales productivity. I also designed sales processes and supported commercial training and coordination with Operations.
Across roles at IAD, Inmark BPO, Constructora Bolívar, Citibank, and Scotiabank, I worked in commercial development, virtual sales, and multichannel operations. My work included tracking opportunities and performance indicators, training sales teams, monitoring quality, and improving processes.
