Ntombi Mickey Chauke
@ntombimickeychauke
Dedicated ICT Specialist with a passion for improving organizational efficiency.
What I'm looking for
I am Ntombi Mickey Chauke, a dedicated and ambitious graduate from the University of Pretoria, where I earned my Bachelor's degree in Information Science. My academic journey from 2019 to 2021 was marked by a strong interest in leveraging technology to enhance information accessibility and improve organizational efficiency.
Currently, I serve as an ICT Specialist Graduate at Gautrain Management Agency, where I provide general IT support, maintain databases and applications, and ensure application security. My previous experience includes an internship at the University of Pretoria, where I managed calls and emails, and a role as a Library Assistant, where I honed my customer service skills. I am eager to apply my knowledge and skills in challenging opportunities that allow me to make a meaningful impact.
Experience
Work history, roles, and key accomplishments
ICT Specialist Graduate
Gautrain Management Agency
Feb 2023 - Present (2 years 7 months)
Provided general IT support, including database and application maintenance, administration, and security. Generated PowerBI reports and visualizations, and offered helpdesk support to users.
Student Centre Intern
University of Pretoria
Jul 2022 - Dec 2022 (5 months)
Managed daily call and email communications, providing application assistance to students. Supported the efficient operation of the student center.
Library Assistant
Giyani Public Library
Jan 2022 - Jun 2022 (5 months)
Maintained an organized library environment and provided excellent customer service. Processed new arrivals and cataloged items efficiently.
Education
Degrees, certifications, and relevant coursework
University of Pretoria
Bachelor of Information Science, Information Science
2019 - 2021
Recognized as a top achiever and awarded the Sikelela scholarship. Studied Information Science, focusing on leveraging technology to enhance information accessibility and improve organizational efficiency.
Availability
Location
Authorized to work in
Job categories
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