Aruk Ayuk TayuiAT
Open to opportunities

Aruk Ayuk Tayui

@arukayuktayui

Motivated IT Support professional with expertise in Microsoft 365.

South Africa
Message

What I'm looking for

I am looking for a role that fosters continuous learning and teamwork.

I am an IT Support professional with two years of experience specializing in Microsoft 365 configuration and support. My journey in the IT field has been driven by a passion for technology and a commitment to providing exceptional customer service. I have honed my skills in network monitoring, system maintenance, and SLA management, ensuring that users receive the best possible support.

At Mukete Group, I successfully configured and managed Microsoft 365 tenants, which significantly improved system functionality and user satisfaction. My proactive approach to monitoring network and server performance allowed me to identify and resolve issues before they impacted users. I take pride in my ability to document IT changes and procedures, which enhances team knowledge and continuity. My certifications in foundational IT support, networking, and cybersecurity principles further demonstrate my commitment to ongoing professional development in the field.

Experience

Work history, roles, and key accomplishments

MG

IT Support Technician

Mukete Group

May 2022 - Oct 2024 (2 years 5 months)

Configured and managed Microsoft 365 tenants, ensuring optimal system functionality and user satisfaction. Monitored network and server performance to identify and address issues proactively. Provided desktop and printer support, resolving technical issues efficiently.

Education

Degrees, certifications, and relevant coursework

A.

A.B.C.H.S

Advance level Certificate, General Studies

Completed an Advance level Certificate at A.B.C.H.S in Douala, Cameroon. This foundational education provided a strong base for further studies and professional development.

Tech stack

Software and tools used professionally

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