Aruk Ayuk Tayui

I am an IT Support professional with two years of experience specializing in Microsoft 365 configuration and support. My journey in the IT field has been driven by a passion for technology and a commitment to providing exceptional customer service. I have honed my skills in network monitoring, system maintenance, and SLA management, ensuring that users receive the best possible support.

At Mukete Group, I successfully configured and managed Microsoft 365 tenants, which significantly improved system functionality and user satisfaction. My proactive approach to monitoring network and server performance allowed me to identify and resolve issues before they impacted users. I take pride in my ability to document IT changes and procedures, which enhances team knowledge and continuity. My certifications in foundational IT support, networking, and cybersecurity principles further demonstrate my commitment to ongoing professional development in the field.