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NL@ntokodilebogo
Detail-oriented IT technician and data annotator with strong administrative and technical support experience.
South AfricaI am an IT technician and data annotator with hands-on experience in hardware/software installation, first-line support, and digitization operations. I have supported user incident resolution, configured and deployed computers, and assisted with network and printer troubleshooting.
In administrative roles I managed back-office civic service processes, handled incoming work, maintained transaction records and produced daily, weekly and monthly reports while complying with procedures and regulations. I have experience issuing payment tickets and processing identity document workflows.
I hold a Diploma in Information Technology, a Cybersecurity Certificate (2025) and have experience with project management tools and ticketing systems such as Zoho. I bring strong problem-solving, leadership and team-building skills and seek opportunities to apply both my technical and administrative strengths.
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Work history, roles, and key accomplishments
Department of Home Affairs
Mar 2024 - Oct 2024 (7 months)
Performed back-office civic services processing including smart ID and passport interfiling, managed payment ticketing and maintained daily/weekly/monthly transaction reports while ensuring compliance with DHA standards.
RWS
Annotated and QA-audited image and video data for AI tasks including entity tagging, QR code labeling and image quality comparison to support model training and dataset integrity.
4Racing Pty Ltd
Configured and deployed computers, performed software and hardware installations, provided first-line support and troubleshooting for printers and network connectivity, and processed incidents via helpdesk channels.
Degrees, certifications, and relevant coursework
RTDiploma in Information Technology, Information Technology
Completed a Diploma in Information Technology, awarded in 2023.
High School Certificate, Secondary Education
2007 - 2007
Attended Radikgobethe Secondary School in 2007.
South AfricaYou can contact Ntokodi and 90k+ other talented remote workers on Himalayas.
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