Nouman Ali
@noumanali1
Experienced Team Lead in Trust and Safety with a customer service focus.
What I'm looking for
I am a dedicated Team Lead specializing in Trust and Safety, with extensive experience in customer service support and moderation. My passion lies in creating safe and inclusive environments for users, ensuring they feel secure and valued on the platforms I manage.
Throughout my career, I have successfully supervised teams and implemented policies that enhance user experience. My role at Walee Technologies involved developing influencer marketing strategies, overseeing content moderation, and collaborating with cross-functional teams to optimize campaign performance. I take pride in my ability to manage budgets effectively while ensuring quality assurance and compliance with established policies.
Experience
Work history, roles, and key accomplishments
Team Leader Trust and Safety
Walee Technologies
Jan 2024 - Mar 2025 (1 year 2 months)
Led a team focused on trust and safety moderation, ensuring a secure and inclusive platform for users. Managed policy implementation, incident response, and content moderation oversight.
Marketing Project for Jazz
Walee
Oct 2024 - Jan 2025 (3 months)
Developed and executed influencer marketing strategies aligned with business goals. Monitored campaign performance, optimized strategies, and collaborated with cross-functional teams.
Content Moderation & Team Leader for Snack Video
HRSG
Jun 2021 - Feb 2023 (1 year 8 months)
Managed content moderation and led a team for Snack Video, focusing on quality assurance and content review. Ensured accuracy management, policy updates, and performance briefing.
Education
Degrees, certifications, and relevant coursework
SZABIST
Bachelor of Science, Computer Science
Activities and societies: Web Development, .NET Development, Database Management
Studied core concepts of computer science, including programming, data structures, and algorithms. Gained practical experience in various aspects of software development.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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