Open to opportunities

Nouman Ali

@noumanali1

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Experienced Team Lead in Trust and Safety with a customer service focus.

Pakistan

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What I'm looking for

I am looking for a role that values safety and inclusivity, where I can leverage my skills in team leadership and policy implementation to enhance user experiences.

I am a dedicated Team Lead specializing in Trust and Safety, with extensive experience in customer service support and moderation. My passion lies in creating safe and inclusive environments for users, ensuring they feel secure and valued on the platforms I manage.

Throughout my career, I have successfully supervised teams and implemented policies that enhance user experience. My role at Walee Technologies involved developing influencer marketing strategies, overseeing content moderation, and collaborating with cross-functional teams to optimize campaign performance. I take pride in my ability to manage budgets effectively while ensuring quality assurance and compliance with established policies.

Experience

Work history, roles, and key accomplishments

Team Leader Trust and Safety

Walee Technologies

Jan 2024 - Mar 2025 (1 year 2 months)

Led a team focused on trust and safety moderation, ensuring a secure and inclusive platform for users. Managed policy implementation, incident response, and content moderation oversight.

Policy Implementation Incident Management Content Moderation Performance Tracking

Marketing Project for Jazz

Walee

Oct 2024 - Jan 2025 (3 months)

Developed and executed influencer marketing strategies aligned with business goals. Monitored campaign performance, optimized strategies, and collaborated with cross-functional teams.

Influencer Marketing Campaign Management Marketing Strategy Budget Management Ad Campaign Influencing Project Management

Content Moderation & Team Leader for Snack Video

HRSG

Jun 2021 - Feb 2023 (1 year 8 months)

Managed content moderation and led a team for Snack Video, focusing on quality assurance and content review. Ensured accuracy management, policy updates, and performance briefing.

Content Moderation Team Leadership Quality Assurance Content Review Accuracy Management Policy Updates

Education

Degrees, certifications, and relevant coursework

SZABIST

Bachelor of Science, Computer Science

Activities and societies: Web Development, .NET Development, Database Management

Studied core concepts of computer science, including programming, data structures, and algorithms. Gained practical experience in various aspects of software development.