Open to opportunities

Radiance Whelchel

@nostalgianerdess

I turn complex data into accurate, actionable business insights.

I'm currently supporting operations at Hollywood Gaming while bringing extensive experience in data administration, accounting, systems analysyt, and account specialist.

At Priority Health, I compiled, sorted, verified, and updated digital account data while maintaining quality standards and processing confidential health information with care and precision. Previously at RDI Marketing, I ran database reports, sales, corrected data issues, partnered with project managers on timelines, and provided administrative support across the team.

I've also supported clients and staff at Volunteers of America through reception, call routing, training support, and data-informed business practices. My technical training includes SQL, Python, Power BI, analytics, visualization, predictive modeling, and statistical analysis.

Experience

Work history, roles, and key accomplishments

Current

Banker/Currency Specialist/Player Attendant

Current

Hollywood Gaming Dayton

Jan 2025 - Present (1 year 7 months)

Serves as a banker, currency specialist, and player attendant at Hollywood Gaming Dayton.

Data Entry Clerk/Medical Support Specialist

Priority Health Inc.

Jan 2022 - Dec 2024 (2 years 11 months)

Compiled, sorted, and verified digital data against source documents. Maintained quality levels above prescribed minimums to support team productivity.

Data Entry Data Verification Confidentiality Medical Records

Community Advisor/Receptionist

Volunteers of America

Aug 2018 - Dec 2022 (4 years 4 months)

Answered and directed incoming calls using a multi-line telephone system. Directed clients to appropriate personnel to address concerns or complaints.

Customer Service Receptionist Duties Data Analysis Training

Data Administrator/Account Management

RDI Marketing

Feb 2016 - Jun 2018 (2 years 4 months)

Ran data reports on databases to make modifications and correct issues. Partnered with project managers to develop timelines and complete lengthy tasks.

Data Reporting Database Management Project Coordination Administrative Support

Education

Degrees, certifications, and relevant coursework

International Business Machines Corporation (IBM)

Professional Analyst, Cybersecurity

Completed coursework developing skills and tools for data science, including data visualization, data mining, predictive modeling, and statistical analysis.

The State University of New York

Certification, Strategic Self-Marketing & Personal Branding

Completed a program focused on strategic self-promotion, marketing, and innovation of professionalism using various materials including artificial intelligence.