TFTajma Francis
@tajmafrancis
Data analyst leveraging SQL, Python, and BI tools to drive data-informed decisions.
United StatesWhat I'm looking for
I am a results-driven data analyst with hands-on experience querying large datasets, building dashboards, and running experiments to inform product and marketing decisions. I combine SQL, Python, and BI tools like Tableau and Power BI to turn raw data into actionable insights.
At Genesis Gaming I queried 600K+ player records and partnered across IT and operations to resolve multi-system issues; at Rapid Covid Clinic I improved onboarding speed by 25% through CRM-integrated workflows and supported operations for 50+ contractors. My projects include first-place datathon work on AI captioning, A/B testing on 69K visitors, and large-scale analyses in R and Python.
I hold a B.S. in Data Analytics and certifications including AWS Certified Cloud Practitioner and Microsoft Power BI Data Analyst, and I seek roles where I can apply rigorous analysis, build self-serve visualizations, and collaborate cross-functionally to drive measurable impact.
Experience
Work history, roles, and key accomplishments
Data Analyst
Genesis Gaming
Jan 2024 - Jun 2025 (1 year 5 months)
Queried 600K+ player records to uncover insights that informed marketing and loyalty campaigns and collaborated with IT to resolve hundreds of multi-system support tickets, improving customer support processes.
Operations Analyst
Rapid Covid Clinic
Jul 2021 - Jul 2022 (1 year)
Defined success metrics and built CRM-integrated training workflows that improved onboarding speed by 25% and coordinated daily operations for 50+ contractors across three testing sites handling hundreds of patients daily.
Education
Degrees, certifications, and relevant coursework
WUWestern Governors University
Bachelor of Science, Data Analytics
Bachelor of Science in Data Analytics from Western Governors University focusing on data analysis and visualization tools and techniques.
UDUdacity
Nanodegree, Data Analysis
Completed the Data Analyst Nanodegree program at Udacity covering practical projects in data cleaning, analysis, visualization, and A/B testing.
Availability
Location
United StatesAuthorized to work in
Job categories
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