I am actively seeking a dynamic customer success role that offers flexibility and part-time hours. My goal is to contribute to the customers' buying journey while also providing exceptional technical support. The ideal role would allow me to leverage my customer-centric mindset and technical acumen in a flexible, part-time capacity.
NMLooking for a job
Nosipho Madlala
@nosiphomadlala
I am a Johannesburg based customer success manager who is passionate about helping people and tech.
South AfricaWhat I'm looking for
I am an experienced customer success manager in the Fintech Industry and have honed my skills in communicating effectively with customers, resolving issues efficiently, and building long-lasting relationships with clients. I am proud of my ability to handle a high volume of customer inquiries while maintaining a positive attitude and ensuring that each customer feels valued and heard.In addition to my customer service experience, I am also adept at utilizing various customer service tools and technologies, including CRM software, customer feedback platforms, and social media management tools.
Experience
AFcustomer success manager
arcadia finance
Aug 2022 - Jul 2023 (11 months)
In my role as a Customer Success Manager, I excelled in managing inquiries, resolving technical issues, and guiding clients through loan applications. I fostered strong relationships, improved processes, and consistently exceeded response time targets, resulting in enhanced customer satisfaction.
Tech stack
Learn about the tools and technologies that Nosipho likes to use.
Availability
Looking for a job
Location
South AfricaAuthorized to work in
Salary expectations
18k-25k USD
Social media
Interested in hiring Nosipho?
You can contact Nosipho and thousands of other talented remote workers on Himalayas.
Message NosiphoFind your dream job
Sign up now and join thousands of other remote workers who receive personalized job alerts, curated job matches, and more for free!
