Norah Chimezie-Uzoamaka
@norahchimezie-uzoama
Patient-focused Medical Virtual Assistant skilled in administration, telehealth, and empathetic patient support.
What I'm looking for
I am a friendly, reliable Patient Support & Medical Virtual Assistant with over four years' experience across healthcare reception, dietetics administration, retail customer service, and volunteer patient support roles.
I have proven expertise in appointment booking, patient communication, confidential record-keeping, and cash handling, and I am fully trained in infection control, safeguarding, and first aid.
I am skilled with MS Office, telehealth platforms and EMR/EHR systems (Tebra, Kareo), CRM and remote tools such as Freshdesk, Monday.com, Trello, Asana, Zapier, Zoom and Teams.
I seek remote or UK-based customer-facing and virtual assistant opportunities where empathy, accuracy, and strong organizational skills drive outstanding patient and client experiences.
Experience
Work history, roles, and key accomplishments
Support Worker
Space Inclusive Ltd
Sep 2025 - Present (4 months)
Provided person-centered support to individuals with learning disabilities and autism, promoting independence and wellbeing while recording progress and managing daily routines.
Receptionist
Our Lady of Perpetual Dental Clinic
Jan 2025 - Apr 2025 (3 months)
Handled 60+ patient calls per shift and resolved over 95% of queries at first contact, coordinated urgent and routine dental appointments and maintained patient records with full GDPR-compliant accuracy.
Receptionist / Administrative Support
Shabach Maternity Hospital
Jan 2025 - Apr 2025 (3 months)
Managed front-desk operations, booked clinician appointments, maintained electronic and paper records confidentially, and resolved 95% of inquiries within 24 hours.
Band 5 Dietitian
University College Hospital
Nov 2023 - Nov 2024 (1 year)
Delivered patient-facing nutritional assessments and counselling across multiple specialties, managed appointment diaries and coordinated multidisciplinary care during clinical placement.
Administrative Support
Imo State University - Nutrition & Dietetics
Aug 2021 - Dec 2021 (4 months)
Handled phone and walk-in enquiries, booked appointments, maintained departmental calendars and performed accurate data entry and filing for student and staff records.
Dietary Intake Interviewer
International Institute of Tropical Agriculture
Jan 2021 - Jul 2021 (6 months)
Conducted large-scale field dietary assessments using the INDDEX 24 app, collected and analyzed nutrition data while adhering to research protocols and quality standards.
Medical Receptionist
Charis Multi-specialist Hospital
Jan 2019 - Dec 2020 (1 year 11 months)
Scheduled appointments, processed billings, updated patient records and managed high-volume phone and inbox enquiries, escalating urgent cases appropriately.
Graduate Administrative Assistant
College of Health Technology
Apr 2017 - Apr 2018 (1 year)
Provided clerical support to lecturers, managed student records and coordinated examinations during national service placement.
Education
Degrees, certifications, and relevant coursework
Imo State University
Postgraduate Diploma, Nutrition and Dietetics
Completed a Postgraduate Diploma in Nutrition and Dietetics with coursework and clinical-related training relevant to dietetic practice.
Imo State Polytechnic
Higher National Diploma, Nutrition and Dietetics
Completed a Higher National Diploma in Nutrition and Dietetics focused on practical and theoretical aspects of nutritional assessment and dietary management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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