Open to opportunities

Nonofo Cynthia Giddie

@nonofocynthiagiddie

Mining-sector administrative and risk professional, specializing in ISO document control, SharePoint, SAP processes, and security training.

Botswana

Message

What I'm looking for

I’m looking for a mining-focused role where I can strengthen ISO-aligned document control, SharePoint administration, and SAP procure-to-pay processes while driving risk/compliance, physical security governance, and structured training that measurably improves site readiness and accountability.

I’m a mining-sector administrative and operational support professional with strong capability in document control systems, SharePoint administration, SAP ERP processes, risk management, training coordination, and site-based administration. I support compliance-driven operations in diamond mining environments through ISO-aligned documentation systems, workforce training programs, and access control governance.

Across my Lucara Botswana roles, I’ve enforced entry and exit procedures, managed physical security processes, and handled search upon exit from the lease area. I also supported user support on Microsoft Office 365 SharePoint, managed document control aligned to ISO 45001, and drafted and implemented procedures and policies while tracking reviews and document development.

I’m known for turning requirements into reliable workflows—building training needs analysis, skills matrices, training plans and schedules, and maintaining departmental documents so they’re always valid, reviewed, and easily accessible. I bring additional depth from SAP ERP and SAP Ariba training (Procure-to-Pay), risk management and security guarding certifications, and my refereed journal work on the digital divide, plus recognized achievement in the 2011 ICT Linkz Competition.

Experience

Work history, roles, and key accomplishments

Current

Physical Security

Current

Okavango Diamond Company

Nov 2024 - Present (1 year 8 months)

Provides physical security and supports information management and risk management, including security guarding, door supervision, physical escort, and shipment-related activities.

Information Management Risk Management Door Supervision Physical Escort Shipment Activities

Access Control & Surveillance

Lucara Botswana

Feb 2024 - May 2024 (3 months)

Managed access control and surveillance operations, including access rights and card management, visitor handling, alarm monitoring, and incident reporting and interventions.

Access Control Management Access Management Surveillance Monitoring Incident Reports

Administration Officer - Security

Lucara Botswana

Jun 2023 - Jan 2024 (7 months)

Ensured security departmental documents were valid, reviewed, and accessible on SharePoint, and managed SharePoint administration, scheduling, SAP procurement, training analysis, and policy/procedure reviews.

SharePoint Administration SAP Procurement Budget Administration Policy Reviews

Risk Officer - Training & Development

Lucara Botswana

May 2022 - May 2023 (1 year)

Managed security training and development by conducting training needs analysis, maintaining skills matrices and training plans, and coordinating training through graduation.

Skills Matrix training coordination Pre And Post Course Evaluations Travel And Course Request Processing

Risk Officer - Systems Admin

Lucara Botswana

Apr 2021 - Apr 2022 (1 year)

Provided Microsoft Office 365 SharePoint user support and handled document control and management aligned to ISO 45001.

Microsoft SharePoint Access Rights Support Site Administration Document Control ISO 45001

Risk Officer - Physical Security

Lucara Botswana

Jul 2020 - Mar 2021 (8 months)

Implemented entry and exit procedures and controlled escort requests and access for light vehicles and mining machinery within the Lucara lease area.

Entry Exit Procedures Process Plant Escort Control Machinery Access Control Search Upon Exit

Assistant Operations Manager

Keto Slurry Systems

Sep 2014 - Jun 2015 (9 months)

Handled project administration and operational planning activities including scheduling, resourcing, staffing, and building project timelines.

Project Administration Project Scheduling Resourcing Project Timelines

Quality Assurance Officer

Sandblast Botswana

May 2014 - Aug 2014 (3 months)

Performed project administration and supervision, including inspecting project outcomes and preparing data collection and analysis for quality assurance.

Project Administration Certification Data Collection

Project Personnel (LAPCAS)

Ministry of Lands and Housing

Jan 2014 - Apr 2014 (3 months)

Supported computerization of the land administration system (DRIMS), including data migration and construction of system modules.

DRIMS Data Migration System Module Development

Project Administrator

Prince Investments Pty Ltd

Jan 2013 - Dec 2013 (11 months)

Managed project administration including human resource management and procurement-related documentation such as purchase requisitions.

Project Management Human Resource Management Material Acquisition

Resident IT Attachee

IMC Kolari Pty Ltd

May 2009 - Jul 2009 (2 months)

Supported the BCL Mine IT department with software installation, machinery upgrades, remote desktop support, and basic networking tasks.

Installation Remote Desktop Support Network Cabling IT Support

Education

Degrees, certifications, and relevant coursework

ALISON (Online Learning)

Diploma in Risk Management, Risk Management

Diploma in Risk Management covering risk management processes, risk insurance, and the risk life cycle and liability.

Global Forensic Experts

Forensic & Investigative Accounting Certification, Forensic & Investigative Accounting

Forensic & Investigative Accounting certification covering topics such as fraudulent financial reporting, fraud detection, employee asset misappropriation, money laundering, and forensic accounting applications.

University of Botswana

Post Graduate Diploma in Education, Education (Computer Studies)

Post Graduate Diploma in Education (Computer Studies), completed in May 2016, with an education/teaching focus supported by a school attachment.

SAP Center for Enterprise Resource Planning (CERPiA)

SAP TERP10 Certification Course, Enterprise Resource Planning (SAP)

SAP TERP10 certification course covering core SAP business processes including purchase-to-pay, financial/accounting business processes, and enterprise asset/customer service topics.

University of Botswana

Bachelor of Information Systems, Information Systems (Information Management)

2012 -

Activities and societies: Awarded position 2 at 2011 ICT Linkz Competition (Journal Paper Presentation); refereed journal publication: Conquering the Digital Divide.

Bachelor of Information Systems (Information Management) with majors in Information Systems (Systems Analysis & Design) and Information Management (data/information/knowledge management). Received a position 2 award at the 2011 ICT Linkz Competition and published a refereed undergraduate journal paper.