Nonkululeko Simelane

Gained practical experience in older-person support, NGO operations and community-based social services under supervision. Planned and developed a four-session group-work programme for older residents, focusing on coping with loneliness, reducing social isolation and strengthening social support networks.

Provide palliative and respite care to people with complex needs, supporting comfort, dignity and quality of life. Deliver hands-on care in line with established care plans and procedures, observing and reporting changes that require clinical attention.

Provided recruitment and staffing, training and development, and operational support services to clients across different business environments. Managed client relationships, coordinated projects and aligned service delivery with client requirements.

Managed category and brand activities across product strategy, supplier relationships, commercial planning and performance monitoring. Contributed to product development and R&D, and developed sales and marketing copy for The Beaute, the company’s catalogue/beauty guide.

Managed national key accounts and distribution channels, including retail networks such as Clicks and Edgars. Built client relationships, supported commercial negotiations and coordinated account activities to maintain effective partnerships and service delivery.

Managed national brand and key account activities across product launches, marketing operations, budget planning and client relationships. Translated international brand and marketing strategies into locally relevant initiatives, balancing global objectives with local market needs.

Coordinated scheduling, deployment and monitoring of a flexible workforce supporting Cell C's 24/7 call centre operations, helping maintain shift coverage and service continuity. Oversaw the induction and onboarding process for personnel assigned to the account, supporting employee readiness and alignment with operational requirements.

Managed pre- and post-sales accounts for public-sector clients and state-owned enterprises, including Denel, South African Airways (SAA), Transnet and provincial government departments. Managed client relationships, coordinated service delivery against service-level agreements, supported tender applications and facilitated product training for client personnel.

Currently pursuing a Bachelor of Social Work with an expected completion in 2028.

Completed caregiver and nursing assistant training from 2023 to 2024.

Earned a Certificate in Customer Relationship Management in 2002.

Completed a National Diploma in Marketing in 1999.

Completed Cambridge O Levels in 1991.