Claire Stassen
@clairestassen
Versatile professional with expertise in business management and counseling.
What I'm looking for
I am a versatile and results-driven professional with extensive experience in business management, counseling, wellness, recruitment, tenant relations, and executive support. My proven track record in strategic planning, operations management, and client relations has equipped me with the skills to drive sustainable growth and foster long-term success for both individuals and organizations.
As the founder of Compassionate Care, I specialize in providing individual and group counseling, focusing on addiction, trauma, and crisis intervention. I have successfully increased client retention by 15% through personalized counseling programs and outreach initiatives. My experience as a wellness specialist and business consultant has further honed my abilities in marketing, social media management, and customer engagement, leading to significant growth in client bases and sales revenue.
Experience
Work history, roles, and key accomplishments
Founder & Counselor
Compassionate Care
Mar 2014 - Present (11 years 3 months)
Provide individual and group counseling, specializing in addiction, trauma, and crisis intervention. Oversee business operations, including marketing and client relations, successfully increasing client retention by 15%.
Founder & Wellness Specialist
Bijoux Wellness
Mar 2014 - Mar 2019 (5 years)
Provided sports massage therapy and wellness coaching, enhancing clients' physical and mental well-being. Developed marketing campaigns and grew the customer base by 30% through targeted social media advertising.
Executive Assistant & Sales Administrator
Netralink / Linotron
Jan 2000 - Jan 2018 (18 years)
Provided high-level executive support, including diary management and travel coordination. Contributed to a 25% increase in sales revenue through effective sales administration and business development.
Founder & Business Consultant
Lenigma (Importing & Sales)
Aug 2012 - Mar 2014 (1 year 7 months)
Managed international client relations and import logistics. Led sales and marketing efforts, improving cash flow by 20% through effective financial operations and team management.
Tenant Liaison Coordinator
Canal Walk Management
Jun 2008 - Jan 2009 (7 months)
Managed communication and conflict resolution for over 400 retail stores, enhancing tenant satisfaction and retention. Coordinated training workshops and marketing initiatives, leading to a 10% reduction in tenant disputes.
Education
Degrees, certifications, and relevant coursework
South African College of Applied Psychology
Advanced Diploma, Psychology & Communication
Completed an Advanced Diploma in Psychology & Communication, focusing on psychological principles and effective communication strategies.
CAD Training Centre
Advanced Certificate, Administration
Achieved an Advanced Secretarial/P.A. & Administration qualification, equipping with skills in office management and administrative support.
JG Meiring High School
Matriculation, General Education
Completed Matriculation, obtaining the necessary qualifications for further education and career opportunities.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Skills
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