Nondzameko Mhlekwa

I am a dedicated IT support professional with CompTIA A+ and Network+ certifications and a Level 5 System Support certificate. I bring over a year of hands-on technical support experience resolving hardware, software, and network issues.

I have performed installations and configurations for computer systems and networks, managed IT inventory, and delivered remote and on-site support to improve operational efficiency. I also develop user guides and conduct technical training to raise staff proficiency.

My strengths include troubleshooting PCs, laptops, peripherals, multiple operating systems (Windows, macOS, Linux, mobile OS), basic networking (IP addressing, device configuration), and implementing security measures. I prioritize clear communication and excellent customer service while maintaining detailed records and following best practices for backups and recovery.

I am committed to contributing to an organization by improving system performance, mitigating security risks, and supporting growth through participation in IT projects and vendor collaboration.